AIM-Parasuraman Centre for Service Excellence at Jagdish Sheth School of Management (JAGSoM) presents a Talk series (Webinar) to promote research and industry integration in the service sector. Next in the talk series, we have Dr. Leonard L. Berry, University Distinguished Professor of Marketing, Regents Professor, M.B. Zale Chair in Retailing and Marketing Leadership, Mays Business School, Texas A&M University to discuss ‘Service Lessons from Healthcare’.
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